BCD survey: remote work needs attention in security policies

The vast majority of travelers say their employers prioritize their health and safety on business trips, though a much smaller percentage said they feel supported in remote work situations, according to a recently published BCD Travel study of 674 travelers.

In the survey, which BCD conducted in August, 76 percent of surveyed travelers said their employer “definitely” makes their well-being a priority, with a further 19 percent saying their employer “probably” does. Additionally, 68 percent of respondents said their company has a travel risk management policy, while 29 percent said they didn’t know if their employer had one, and 3 percent said they didn’t.

Most travelers also reported feeling relatively safe when traveling on business, with 75 percent saying they rarely or never felt unsafe on business trips. The most frequent cause of concern was walking the streets, cited by 44 percent of commuters as feeling least safe, followed by driving in unfamiliar places with 43 percent and using public transportation with 40 percent.

However, travelers were less sure of safety and security policies when working remotely. Thirty-six percent of respondents said they always received support while working remotely, but 18 percent said they did not receive support and an additional 25 percent said they didn’t know.

An even smaller percentage, 16 percent, said their companies offer medical or security support if something happens while traveling for pleasure as an extension of a business trip. Twenty percent said their company doesn’t, and the majority, 64 percent, were unaware of their company’s policy.

In a statement, BCD’s global COO and chief commercial officer, Mike Janssen, said companies must “move from managing travel risk to managing people risk” as the workforce has changed in the last years. “Today’s duty-of-care policies must address the realities of hybrid or work-anywhere workforces, as well as changing values ​​around traveler well-being.”

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